Refund Policy

Amsterdam Cocktail is a trading name operating under the registered business name of Nitro-Brew B.V.
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our refund policy below.

Returns & Refunds

  • Refunds are available for eligible products returned within 14 days of receipt.

  • To qualify for a refund, items must be unused, unopened, and in their original packaging.

  • Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

Non-Refundable Items

Certain types of goods are exempt from being returned, including:
  • Perishable goods (such as beverages or food products)

  • Gift cards or promotional items

  • Downloadable digital products

Refund Processing

  • Approved refunds will be processed to your original method of payment within 5–10 business days.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us first.